| Senior Online Customer Support Manager
This household name in ecommerce has the requirement through growth and expansion for a senior manager in the customer support team.
Based in London you will be tasked with defining and delivering a programme of customer support improvements in conjunction with the teams based abroad and in the UK. Ensuring the alignment between the user experience, operational efficiencies and innovation.
You'll be there to work on the development and implementation of the customer support area, to understand the options available to address the frustrations of the customer in the online world and be able to implement improvement ideas.
You'll be analytical, be able to look at data and construct plans appropriate for the improvement of the site and then be able to communicate and work with the various teams to implement the action plans.
Waitrose refreshes site for Christmas ordering
Waitrose has re-designed its site to encourage Christmas ordering. A raft of seasonal features have been added to the site including a Feast Formulator, allowing users to plan shopping lists for meals and parties, a widget to alert shoppers of key seasonal dates and a children's fun pack. Aside from a new look, sections for gifts, planning, food and parties have been added. Twentysix London carried out the refresh. The digital agency carried out the full... .
Campaign tinkering
Looking ahead to the next round of primaries, Hillary Clinton warned voters that she would come to their states and start tearing up if polls there showed they were not supporting her candidacy. Rudy Giuliani defended his decision not to campaign in the early primaries, saying they were mostly beauty contests that measured little more than candidates' likability. "Later on, once people are ready to vote for someone unlikable, I feel confident they'll choose me," he said. Huckabee supporters rejected feelers from the Romney campaign to switch their support, saying they "weren't born yesterday." However, they did concede they were created just 6,000 years ago. And in Massachusetts, residents said that Obama's inspirational message of nonpartisanship and "yes we can" reminded them of Governor Deval Patrick's own "together we can" campaign in 2006, and they looked forward to the day when Obama is president and every state in the country would have destination casinos.
Seanodes Targets Wasted Space With New Virtualized Storage Tool
Seanodes' new product, Exanodes, is based on a concept similar to VMware Xen or Microsoft's Virtual Server, which aggregate and consolidate CPUs in application servers. Exanodes aggregates and consolidates storage devices in application servers. It does this by enabling a system's internal disks to be managed as a single shared storage pool. Linux with a Lineage: Verio Dedicated Servers deliver SAS70 Certification for critical data security and scalability, a Tier-1 Global IP network and premier data centers, and a dedicated, certified support team. From Verio, an industry leader with more than 500,000 business customers. Make the move. .
Man of the Year
While they bravely claim they won't provide any more money before Christmas, Democratic leaders are signaling compromise. Even John Murtha is eating crow and outlining a possible deal: Democratic Representative John Murtha said he is "optimistic'' that House Democrats and President George W. Bush can agree on Iraq war funding after an earlier $50 billion proposal linked to troop withdrawals was blocked in the Senate. "Congress wants to come up with an agreement,'' Murtha, chairman of a House subcommittee on military spending, told reporters in a video conference from his office in Johnstown, Pennsylvania. "Leadership may be willing to compromise'' on the time line for withdrawing troops from Iraq, he said... Murtha said that because of the number of troops in Iraq and the amount of support equipment in the country, a full withdrawal could take as long as two years.
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